SoundLoud | Help Center

Here are SoundLoud's most frequently asked questions.
If you cannot find the answer to your question here, then please contact us at: info@soundloud.com

What is SoundStation Music Store?
SoundLoud is the exclusive provider of SoundStation Music Store widgets. SoundStation widgets are unique e-commerce enabled Flash audio players widely utilized to facilate the direct buying and selling of digital music on HTML webpages. The widgets seamlessly handle major credit card transactions and delivers downloadable music content to customers while virally spreading themselves throughout the Internet.

What is SoundStation.com?
SoundStation.com is a digital music retailer that enables anyone and everyone to legally sell the latest major and independent music on their website(s). All music fans, bloggers and online entertainment publishers can instantly begin earning money by selling digital singles or albums directly from any HTML webpage they control. Becoming a SoundStation Music Seller is free and members will gain the ability to sell over 2 million singles and albums from more than 180,000 artists represented by some of the most popular labels around the world.

How does SoundStation.com benefit SoundLoud Artists?
SoundStation.com was designed exclusively for the benefit of SoundLoud artists. After registering with SoundLoud and uploading atleast one album, your music store will automatically be made available for distribution through SoundStation.com's Music Seller Program. SoundStation.com enables fans, bloggers, and virtually any webpage owner with the ability to earn money selling your music at no additional cost to you. For more information or to see what people are selling, please visit www.soundstation.com.

Is SoundStation Music Store only for selling music?
No, you can also offer free digital downloads through your SoundStation Music Store.

Who uses SoundLoud music services?
SoundLoud music services are available to anyone who owns the right's to original music compositions or has received proper authorization to distribute original music content online. Examples of typical SoundLoud account holders include music artists, record labels, produces, promoters, managers, DJs, and other music industry executives.

How do I sign up for SoundLoud music services?
You will automatically receive a SoundStation Music Store when you create an account with SoundLoud. To create your free account with SoundLoud, just fill out our brief online application.

How much does SoundLoud music services cost?
SoundLoud music services are absolutely free. We charge a flat rate of .25 cents per digital single and $3.00 per digital album sold, the absolute best deal in the digital music industry. For more information on royalties, check out our Royalties & Fees page.

Where can I insert my SoundStation Music Store?
Your SoundStation Music Store can be added to just about any webpage on the Internet. The most popular locations to insert SoundStation Music Stores are official artist/band websites, MySpace, Tagworld, blogs, or any traffic driven webpages that can be used for promotion.

How do I insert my SoundStation Music Store into my webpage?
You must copy and paste your SoundStation Music Store html into the source code of your webpage. To access the HTML code for your SoundStation Music Store, you must login to SoundLoud.com and click "My Profile". Then click "View My SoundStation Music Store" to display your active SoundStation Music Store html code.

How many webpages can I insert my SoundStation Music Store into?
You can insert your SoundStation Music Store into an unlimited number of webpages on the Internet. The more available you make your SoundStation Music Store, the more opportunities you'll create for people to sample and buy your music.

How do I upload music to my SoundStation Music Store?
Uploading music to your SoundStation Music Store is easy, simply login to SoundLoud.com and click "My Profile". Then click "Music Manager" from the "My Profile" menu for options on uploading and editing your digital music files. SoundLoud only supports audio files in the MP3 format encoded at 192kbps bitrate or higher and no larger than 25MB each.

How do I add an image to my SoundStation Music Store?
We highly recommend adding a graphic to your SoundStation Music Store, to do this simply login to SoundLoud.com and click "My Profile". Click "Profile Basics" from the "My Profile" menu to access options for uploading and editing your main image. Any uploaded image must be below 80kb, SoundLoud supports image files in gif, png, and jpg formats.

How do I track my SoundStation Music Store activity?
SoundLoud automatically tracks all the activity of your SoundStation Music Stores. You can view your total visitors, plays, downloads, and earnings information by logging into SoundLoud.com and clicking "My Account". Detailed royalty reports can be accessed by clicking the "Royalty Reports" tab on the main menu.

How many digital singles can I sell with my SoundStation Music Store?
You can currently sell up to 35 digital singles with your SoundStation Music Store, additional storage space coming soon. Choose between 30 seconds or full length previews. SoundLoud only supports audio files in the MP3 format encoded at 192kbps bitrate or higher and no larger than 25MB each.

How many digital albums can I sell with my SoundStation Music Store?
You can sell up to 5 digital music albums with your SoundStation Music Store. Each album can contain up to 35 tracks with automatic 30 seconds previews. SoundLoud.com only supports audio files in the MP3 format encoded at 192kbps bitrate or higher and no larger than 25MB each.

What price can I sell my digital music downloads?
You can sell your digital singles between .39 cents and .99 cents each. Digital music albums can be sold between $4.95 and $9.99 each. Your profit margin will vary based on the sales price of your digital music downloads. For more information on royalties, check out our Royalties & Fees page.

How do I receive royalty payments from my digital music sales?
In order to receive royalty payments, you must add a PayPal account to your SoundLoud profile. PayPal's service allows anyone with an email address to securely receive payments online, to create a PayPal account go to www.paypal.com. In order to transfer your royalty earnings to PayPal you must login to SoundLoud.com and click "My Account" from the main menu. Then select "Seller Tools" to access the earnings withdrawal options. Click the "Send Earnings Now" button anytime you wish to send the current earnings balance to your PayPal account. There is no minimum earnings balance required to send funds to your PayPal account. Please note that PayPal deducts 2% from the payment amount for any payment request below $50 and $1.00 for any payment request above $50. Although you can request your earnings balance once per day, SoundLoud recommends that members only request funds once per month in order to avoid multiple payment request fees.

How do I add a PayPal account to my SoundLoud.com profile?
To add a PayPal account to your SoundLoud profile simply login to SoundLoud.com and click "Seller Tools" from the main menu. Enter your PayPal email address in the space provided and click the "Update" button, this information can be modified at anytime.

What does seller status "Pending Approval" and "Approved" mean?
When your seller status is "Pending Approval", it means that you can sell music downloads but you will not be able to withdraw royalty earnings to your PayPal account until you have updated your SoundLoud account information. When your seller status is "Approved", it means that your account information has been verified and you can sell music downloads and instantly withdraw royalty earnings to your PayPal account once per day.

What does "Current Earnings Balance " and "Pending" mean?
Your amount of uncleared royalty earnings is represented by "Pending". For security purposes, 3 business days are required to clear all transactions. "Current Earnings Balance" is your total amount of cleared royalty earnings. You can instantly transfer the "Current Earnings Balance" to your PayPal account.

How do I cancel my account?
To cancel your SoundLoud account, please send a cancellation request to artists@soundloud.com from your registered email address. Please allow up to 7 business days to cancel your account, any remaining royalty dues will be sent to your registered PayPal account.